Terms and Conditions

By using Inloop, you agree to these Terms and our Privacy Policy. If you do not agree, you must not use the platform.

You must be at least 18 years old (or have valid parent or guardian consent where permitted by law), have the legal capacity to enter binding agreements, and provide accurate registration information. You must comply with all applicable laws, including those of India.

Inloop is operated by ABUTHAGIR as an individual proprietorship in India. These Terms constitute a legally binding agreement between you and ABUTHAGIR.

Inloop is a sports venue discovery and slot booking platform. We facilitate bookings for sports courts, turfs, and related facilities. We are not a payment system provider, a banking company, or a non-banking financial company.

You are responsible for maintaining the confidentiality of your account credentials and for activity that occurs under your account.

You must regularly update your password and must not share your login credentials with unauthorized persons. Anyone with access to your login can manage bookings, payments, and account settings, and you are fully responsible for all such activity.

If you believe your account has been accessed without permission, notify us immediately at support@inloopworld.com. We may suspend or terminate accounts that violate these Terms, misuse the platform, or create security risks.

• Discovery and booking of sports courts, turfs, and related venue slots.
• Community or social features such as posts, reactions, or user interactions where enabled.
• Venue-owner tools for schedules, listings, subscriptions, payments, reporting, and related operations.

Inloop does not own, operate, or manage any physical sports venue. We are a technology platform and booking facilitator only. All on-ground services are provided by relevant venue partners.

A booking is confirmed only after successful payment authorization (where required) and confirmed status within the platform. If payment is pending, fails, is reversed, is flagged as unauthorized, or is disputed through a chargeback process, we may place the booking on hold, cancel it, or reverse confirmation, subject to applicable law.

Prices for venue bookings are displayed in Indian Rupees (INR) before payment. The final price, including applicable taxes or charges, is visible at checkout.

Payment processing is handled through Cashfree and its connected acquiring banks, card networks, and payment channels, as applicable.

By placing a booking or making a payment through Inloop, you authorize us to share relevant transaction details, including amount, order reference, payer details, and device or risk indicators, with those payment partners for payment authorization, fraud prevention, settlement, reconciliation, refunds, and chargeback or dispute management.

Inloop does not store complete card numbers, CVV, PIN, or other sensitive payment credentials on its own servers. Such data is processed exclusively by regulated payment partners under their own compliance obligations.

You must not use Inloop for unlawful or prohibited payment activities, including payment fraud, unauthorized use of payment instruments, money laundering, sanction evasion, or any activity disallowed by applicable law or payment-network rules.

For venue owners on a free subscription plan, a fixed 2% transaction charge will be applied to all booking transactions.

For venue owners on free or selected plans, payouts may be processed within 2–3 working business days, not instantaneously. We are working to enable instant payments as soon as possible, and your cooperation is appreciated.

Inloop operates solely as a sports venue booking and discovery platform. We do not engage in restricted business categories such as gambling, cryptocurrency, adult content, firearms, pyramid schemes, or illegal goods.

You use this platform and book venues entirely at your own risk. Inloop is a technology intermediary only.

Venue rules, access timing, match readiness, player conduct, equipment quality, staff behavior, and on-ground service delivery are the responsibility of the relevant venue partner.

Inloop admin is not an on-ground operator and is not a party to customer-versus-venue operational disputes. Any such disputes must be resolved directly between the user and the relevant venue partner.

Cancellation and refund handling depends on booking type, venue rules, payment status, and the time remaining before the booked session.

Please review our Cancellation Policy. Where refunds apply, processing may take approximately 5 to 10 business days depending on the payment method and provider.

Refunds are generally returned to the original payment source, except in exceptional cases as permitted by payment partners.

No refund is processed after 180 days from the original transaction date.

For payment disputes or chargebacks, users and venue owners agree to provide supporting records when requested. Final outcomes depend on banks, card networks, UPI participants, and payment-system rules.

You agree not to misuse the platform, interfere with bookings, provide false information, attempt unauthorized access, abuse other users or venue partners, violate intellectual-property rights, or use the service in a way that is fraudulent, harmful, illegal, or disruptive.

Inloop may suspend or terminate accounts, cancel bookings, and withhold amounts where users engage in prohibited conduct.

Users may post content such as photos, videos, captions, comments, and reactions on the platform (collectively, User-Generated Content or UGC).

You retain ownership of your UGC, but by posting it on Inloop, you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use, display, modify, and distribute your UGC in connection with operating and promoting the platform.

You are solely responsible for your UGC. You represent and warrant that your UGC does not violate any third-party rights (including intellectual property, privacy, or publicity rights), is not defamatory, obscene, or illegal, and complies with these Terms.

We reserve the right to remove or modify any UGC at our discretion, including content that violates these Terms or is otherwise objectionable.

Venue owners who list their venues on Inloop (Venue Partners) agree to:

• Provide accurate, complete, and up-to-date information about their venue, including amenities, pricing, availability, and cancellation policies.
• Maintain their venue in a safe and suitable condition for use.
• Honor confirmed bookings and comply with the cancellation policy displayed on their venue page.
• Indemnify and hold harmless Inloop from any claims arising from the operation of their venue, including injuries, property damage, or disputes with users.
• Comply with all applicable laws and regulations governing their venue and business operations.

Inloop reserves the right to suspend or remove venue listings at our discretion for violations of these Terms or other policies.

We strictly prohibit unfair trade practices on the platform, including but not limited to:

• Misleading or false descriptions of venues, amenities, or services.
• Price gouging or undisclosed fees.
• Manipulation of reviews, ratings, or booking availability.
• Any other deceptive or unfair business practices prohibited by applicable law.

Violations may result in account suspension, termination, or removal from the platform.

Inloop takes reasonable steps to monitor transactions for fraud and anti-money laundering activity in accordance with applicable Indian law, including the Prevention of Money Laundering Act, 2002 and applicable RBI guidelines. We may report suspicious activity to relevant authorities.

Inloop uses reasonable administrative, technical, and organizational safeguards to protect personal and payment information.

If a data breach or security incident affects customer payment data or personal information, Inloop will notify affected users and applicable regulatory authorities within the timelines required by law.

The Inloop platform, branding, content, software, and related materials are owned by or licensed to ABUTHAGIR, except where third-party rights apply. Use of the platform does not transfer ownership of those rights to you.

Your use of the platform is also governed by our Privacy Policy.

The platform may integrate with third-party services including payment gateways, maps, communication tools, or social sign-in providers. We do not control every third-party service and are not responsible for third-party availability, content, or independent policies.

By using the platform, you consent to relevant transaction and identity data sharing with payment partners as described in these Terms.

To the fullest extent permitted by law, ABUTHAGIR will not be liable for indirect, incidental, special, or consequential losses arising from use of the platform, venue access issues, third-party failures, or interrupted service.

Inloop is also not liable for injuries, accidents, property damage, or losses occurring at or in connection with a venue, or for errors arising from incorrect information provided by users.

In no event shall Inloop`s total aggregate liability to you for any claim arising out of or related to these Terms or your use of the platform exceed the total amount you paid to Inloop for bookings in the 12 months preceding the claim.

You agree to indemnify and hold harmless Inloop, its operators, affiliates, directors, and personnel from claims arising out of misuse of the platform, breach of these Terms, violation of applicable law or third-party rights, or fraudulent or unauthorized activity on your account.

We have a designated Grievance Officer to address your concerns and complaints.

• Grievance Officer: ABUTHAGIR
• Email: support@inloopworld.com
• Response Timeline: We aim to acknowledge grievances within 24 hours and resolve them within 48 hours, subject to the complexity of the issue.

For any complaints or grievances, please contact us at the above email address with details of your concern.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, shall first be subject to good faith negotiation between the parties for a period of 30 days from the date one party gives written notice of the dispute to the other.

If the dispute is not resolved through negotiation within 30 days, either party may submit the dispute to arbitration in Chennai, Tamil Nadu, India, in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in English by a single arbitrator appointed in accordance with the said Act. The award of the arbitrator shall be final and binding on both parties.

Notwithstanding the above, either party may seek injunctive relief or other provisional remedies from the courts of Chennai, Tamil Nadu, India, without waiving the right to arbitrate.

Inloop may suspend or terminate accounts with or without notice for reasons including Terms violations, fraudulent or illegal activity, excessive chargebacks or refund risk, directions from payment partners or regulators, or extended inactivity.

Upon termination, users remain liable for all outstanding obligations, chargebacks, refunds, or amounts owed to Inloop or third parties arising from platform use.

We may revise these Terms from time to time by updating the published version and effective date. Continued use after updates means you accept the revised Terms to the extent permitted by law.

These Terms are governed by the laws of India, and the courts of Chennai, Tamil Nadu, India shall have exclusive jurisdiction over any matter not subject to arbitration.

For legal, grievance, or support questions, contact ABUTHAGIR at support@inloopworld.com.

You can also review our Privacy Policy and Cancellation Policy. (c) 2026 ABUTHAGIR. All rights reserved.

As part of our service, we maintain cancellation logs for administrative and refund processing purposes. These logs may include your personal information such as name, mobile number, email address, venue details, booking timing, payment information, and refund details.

Platform administrators may use the mobile number associated with your account to send WhatsApp messages and emails for service-related communications, such as booking confirmations, reminders, or promotional offers, provided you have not opted out of such communications. The content and type of any WhatsApp message and emails sent are logged for record-keeping.

By using the platform, you consent to the collection of your information in cancellation logs and to receiving WhatsApp messages and emails from the platform (when sent by an administrator) for service-related communications.